VIRALDIGITALVAULT.STORE — PRIVACY POLICY

Last Updated: [18/08/2025]

At Viral Digital Vault (viraldigitalvault.store), your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, products, and services. By accessing our site, you agree to the practices described in this policy.

1. Legal Compliance

We are committed to protecting your data under:

  • India: Digital Personal Data Protection Act (DPDP Act, 2023)

  • European Union: General Data Protection Regulation (GDPR)

  • United States (California): California Consumer Privacy Act (CCPA)

This ensures global-level privacy protection for all customers and visitors.

2. Information We Collect

We may collect the following categories of data:

  • Personal Information – Name, email address, billing details, phone number (when provided).

  • Account Data – Login credentials (if you create an account).

  • Transaction Data – Purchase history, payment confirmations, invoices.

  • Technical Data – IP address, browser type, operating system, device identifiers.

  • Usage Data – Pages visited, time spent, clicks, and navigation behavior.

  • Cookies & Tracking – Data collected using cookies, Google Analytics, Facebook Pixel, or similar tools.

  • Payment Data – Payments are processed securely via third-party gateways (Stripe, PayPal, Razorpay). We do not store or have access to your full credit/debit card information.

3. How We Use Your Information

Your data may be used for the following purposes:

  • To process orders and deliver digital products.

  • To send invoices, receipts, and purchase confirmations.

  • To provide customer support and resolve issues.

  • To send product updates, promotions, and newsletters (optional opt-in).

  • To analyze site traffic and improve our website performance.

  • To prevent fraud, comply with legal requirements, and enforce our Terms.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

  • Payment Processors (Stripe, PayPal, Razorpay) – to process secure transactions.

  • Analytics & Marketing Services (Google Analytics, Meta/Facebook tools).

  • Email Service Providers (e.g., ConvertKit, Mailchimp) – for sending newsletters and updates.

  • Legal Authorities – if required by law, court order, or to protect rights.

5. Data Retention

  • We store your personal data only for as long as necessary to fulfill purchase obligations, provide services, and comply with legal requirements.

  • You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data.

  • Correct or update inaccurate information.

  • Request deletion of your personal data (“Right to be Forgotten”).

  • Withdraw consent for marketing emails at any time (unsubscribe link included).

  • Opt-out of cookies or tracking tools.

  • Under GDPR (EU) & CCPA (California), request data portability and opt-out of the “sale” of data.

📩 To exercise these rights, email us at info@viraldigitalvault.store.

7. Data Security

We take strong security measures to protect your data:

  • SSL encryption for secure data transfer.

  • Restricted server access with firewalls.

  • Use of verified third-party payment gateways.

  • Regular monitoring for unauthorized access.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

8. International Users

Your data may be transferred to and stored in servers located in India or other countries where our service providers operate. By using our services, you consent to such transfers in accordance with this Privacy Policy.

9. Children’s Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect data from minors.

10. Cookies & Tracking Policy

  • Cookies help us personalize your browsing experience and analyze traffic.

  • Types of cookies we may use:

    • Essential Cookies – Required for basic site functionality (e.g., checkout).

    • Analytics Cookies – Track visitor behavior for website improvement.

    • Marketing Cookies – For personalized advertising and remarketing.

  • You may disable cookies in your browser settings, but some features may not work properly.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. By continuing to use our website, you agree to the updated terms.

12. Contact Information

For privacy-related questions or requests, please contact us at:
📩 info@viraldigitalvault.store